Our client, a well-established Norwich Agency, requires an experienced Client Services Director to manage client relationships, projects, and internal teams. You'll drive exceptional client service and ensure the consistent delivery of high-quality creative work.
Key responsibilities:
Build and manage strong client relationships.
Oversee project delivery, maintaining high standards.
Lead and develop a high-performing client services team.
You'll be successful if you have:
A minimum of 5 years' experience managing client relationships within the creative industry.
A proven track record of client satisfaction and project management.
Experience making executive creative decisions on content and designs.
Strong leadership and team development skills.
Design/digital background a plus.
They offer:
Competitive salary (circa £50k, negotiable).
Hybrid working model (2/3 days a week in the office)
Collaborative and friendly agency environment.
Occasional trips to meet clients.
This role offers a stable career path within a well-established agency, allowing you to build long-term client relationships and hone your leadership skills within a supportive and collaborative environment.
