Responsible for generating interest from existing leads on the CRM system. You'll be working in a team of negotiators/property consultants dealing with enquiries from motivated vendors that you determine would like an offer for the sale of their property, with a view to get them on board with the services.
Specifically, with regard to customer satisfaction, you'll look after the vendors in terms of their requirements, needs and with a professional, quality approach. You will be responsible for responding immediately to customer questions and notifying relevant parties about any issues with the property. Staying on top of all client cases and coordinating with other departments is essential in this position.
Skills
Excellent telephone manner and ability to build rapport.
Excellent organisation skills and attention to detail