Sales Consultant

Job role: Sales Consultant

Location: Sunbury-On-Thames

Salary: 27,500

We are looking for a smart, hard-working, self- starting, motivated and gregarious individual who desires to be part of a fast-growing, professional, award-winning team. Working within a dedicated and hard-working team, you can work with intelligent, talented and driven people. Being part of a tight-knit team will mean you can have an immediate impact and be highly visible to Senior Management. This represents a fantastic opportunity for the right individual to grow and develop within the business, progressing their career over the medium to long term.

You will be gaining skills in a unique industry. You will have a key role in meeting client needs, delivering a high level of service, and responding to new enquiries to
drive sales and overall store

Key duties will include:

Customer Assistance: Assisting customers with inquiries, product information, and purchase decisions.
Sales: Promoting and selling products or services to meet or exceed sales targets.

Problem Resolution: Resolving customer complaints, concerns, or issues promptly and satisfactorily.
Product Knowledge: Maintaining up-to-date knowledge about the products or services offered.
Cross-selling and Upselling: identifying opportunities to recommend additional products or services to customers.

Key duties will include (Continued)

Communication: Effective communication with customers through various channels, such as phone, email, or in-person.
Documentation: Keeping records of customer interactions and transactions.
Feedback Collection: Gathering feedback from customers to improve products or services and reporting it to management.
Team Collaboration: Collaborating with colleagues and team members to ensure a seamless customer experience.
Adherence to Policies: Following company policies and procedures, including those related to sales techniques and customer service.
Act in good faith to the business and your colleagues always

Your Skill Set

You will need to have existing experience at this level in retail/sales or customer service/customer care. Telesales experience would be a major advantage.

In addition, you will be:

Self-motivated, self-starting and hard working

Competent with MS Office

Strong communication and interpersonal skills

Bright, positive and enthusiastic

Experienced at consultative sales and delivering first-class customer service

Literate and numerate

The successful candidate will also live within 30 minutes of the store.

Previous experience in telesales, consultative sales and/or customer service is essential.

Benefits

SC: 31/32K OTE
25 holiday days + bank holidays, including bonus days
Birthday day off
Perkbox employee perk platform
Medicash health plan
Champion on month
Champion of year
Team night outs
Pension up to 3% contributions
LTIP Scheme (long-term incentive place)
Christmas and New Year's shutdown (taken from
holiday entitlement)
Career development

The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.