Sales Manager - Outbound Telesales

Sales Manager - Alternative Investments

Salary - Up to £50,000 Basic + Realistic OTE: £75,000 Yr 1, £100,000 Yr 2, £125,000+ Yr 3

Location - London (Office Based, The Gherkin Building)

Hours - Monday to Thursday 10:45 - 19:00 & Friday 10:45 - 17:00

About Us

Hackstons is a reputable and multifaceted asset ownership, retail, and e-commerce business based in London, specialising in fine wine and luxury spirits. We empower individuals to build wealth through the acquisition of fine and rare wine, whisky, and spirits, whether in cask or bottle form. Our services include education, secure premium insurance, and tailored storage solutions for our clients. Additionally, we offer an unparalleled, curated range of products in both our physical and online retail stores.

The Role

We're looking for a highly motivated, hands-on Sales Manager to lead and develop our high-performing sales team. You'll manage Senior Account Managers handling existing clients while building and scaling a new team of 12-14 New Business Account Managers focused on introducing high-net-worth investors to alternative asset opportunities. This is a leadership role for someone who thrives in a high-accountability, target-driven environment and wants to build something meaningful in a fast-growing business.

What You'll Do

• Lead, mentor and develop Senior and New Business Account Managers
• Set and manage daily/weekly/monthly sales targets
• Conduct regular sales coaching, call reviews and performance management sessions
• Develop strategies to drive new client acquisition and investment growth
• Support high-value sales conversations and complex client engagements, ensuring the overall client journey reflects the premium positioning of the Hackstons brand
• Onboard and train high performing sales professionals in a target driven environment
• Ensure compliance standards across all sales activity and accurate documentation
• Monitor client suitability processes and ensure appropriate record keeping
• Track and report on key sales metrics including conversion rates, pipeline value, average investment size, and team revenue performance.

What You'll Bring

• Proven sales management experience in a target-driven environment
• Demonstratable ability to lead, motivate and develop high performing sales teams
• Experience managing high-value sales cycles and complex client relationships
• Commercial mindset, negotiation strength and strategic planning skills
• Results-focused, proactive, and confident in taking accountability and addressing issues directly

What We Offer

• Company Pension Scheme
• Ambitious, collaborative, growth-focused culture with high earning potential
• Staff discount in our Knightsbridge retail experience and online store
• 21 Days Holiday + Bank Holidays