Telephone Sales Executive

Telephone Sales Executive

Location - Chirk, North Wales

Term - Permanent, Full Time

Salary - £25,000 + commission (up to £29,000 pa)

Join a leading UK manufacturer, a leader in their industry and a leader in staff satisfaction as an Internal Sales Executive. Manage a portfolio of customer accounts (internal sales) within a dynamic internal sales team, driving revenue growth, delivering outstanding service, and building lasting relationships. Take ownership of sales targets while maximising opportunities through upselling, cross-selling, and proactive outreach.

THE ROLE As an Telephone Sales Executive you will -

• Manage a defined portfolio of accounts (current customers) with annual sales targets.
• Grow turnover by expanding existing accounts and uncovering new opportunities.
• Provide exceptional customer service and support.
• Profile key accounts to identify growth potential.
• Increase order values through effective upselling and cross-selling.
• Optimise deliveries by consolidating customer orders.
• Follow up on quotes, samples, and enquiries to boost conversion rates.
• Reactivate dormant accounts and engage new prospects.
• Support promotional and outbound sales campaigns.
• Analyse account performance, track trends, and report monthly.
• Maintain accurate CRM records and ensure timely follow-ups.
• Process orders and payments accurately and efficiently.

YOU

As a Telephone Sales Executive, you will be a confident, results-driven communicator with a passion for sales and customer success. You should have -

• Good experience in telesales or internal sales.
• Proven ability to handle 50+ inbound/outbound calls daily.
• Track record of generating, qualifying, and closing sales opportunities.
• Strong relationship building skills to nurture long-term accounts.
• Professional and polite telephone manner.
• Proficient in Microsoft Office (CRM experience an advantage).

THE PERKS

For starters you will receive a competitive salary and great commission/incentive structure. This is a well-rewarded Telephone Sales Executive role -

• Generous pension contributions (above statutory requirements).
• Death in service benefit.
• Holiday entitlement increasing with service.
• Health cash plan and Employee Assistance Programme.
• Salary sacrifice schemes (bikes, technology, cars).
• Hybrid and flexible working options.
• Ongoing professional development and training

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