The role of the Digital Account Manager is to effectively manage a client portfolio for a leading Digital Marketing Agency in the heart of West Sussex. This role is to help clients improve their web presence.
You will have solid Account Management experience, ideally from a Digital or Marketing Agency background and be able to create and maintain long-term client relationships.
Hybrid working available for this role.
Role:
Maintaining good, healthy client relationships through regular phone, email and face to face meetings
Collaboratively working with the Technical SEO Team to define the correct strategy and delivery schedule to meet the needs and objectives of the client
Overseeing the quality of service delivery
Working with client development plans and internal processes to deliver long-term client relationships
Documenting all client contact
Ensuring the delivery of monthly marketing reports
Identifying and presenting new business opportunities to your portfolio of clients
Analysis, tracking and monitoring of rankings, conversions and traffic using a wide range of tools
Management of client budgets
Employee Benefits:
28 days annual leave and additional time off between Christmas and New Year
Paid day off on your birthday
Pension scheme
Private Healthcare including GP Access 24/7
Hybrid working as standard and flexible working options to suit work/life balance
Office lunches & Christmas parties and evening events
Annual budget for individual training/development
Celebration of achievements
Death in service benefit
Employee Assistance Programme
If this might be of interest, then please apply with your CV to find out more.
