Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a full time basis.
This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers.
Benefits and Package for Sales Representative:
Salary: £24,004.50 Per Annum Hours: 37.5 hours per week - Shift pattern between Friday to Tuesday 8am - 8pm Contract: Permanent Location: Norwich Hybrid
233hours annual leave holiday increasing with length of service.
Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
24/7 employee assistance programme with an easily accessible app!
Family and friends' discounts on our services & products
Pension Scheme, up to 3% Company matched
Free on-site parking
Key Responsibilities of Sales Representative
Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care
Generate and convert sales leads through proactive outreach and effective engagement
Provide accurate product information and tailored recommendations
Build strong customer relationships to encourage repeat business and loyalty
Identify and promote upgrade opportunities that enhance safety, independence, and quality of life
Clearly explain the benefits of upgraded devices and services
Achieve and exceed individual and team sales targets, KPIs, and revenue objectives
Spot up-selling and cross-selling opportunities in every interaction
Prepare accurate quotations, process orders, and ensure timely follow-up
Key Skills and Experience of Sales Representative:
Have an excellent telephone manner
Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell
Are reliable, trustworthy and motivated
1 Year experience in customer facing role and display great customer service skills
Comfortable using a CRM although training is provided
Confident in both an inbound and outbound calling role
If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now!
