Position: Digital Freight Account Manager. Company: WS Digital Freight Location: Appleton Contract Type: Full-time, Permanent Hours: Monday - Friday, 08:30-17:00 Salary: 25,000 per annum
About the Role
WS Digital is seeking a motivated Digital Freight Account Manager to join our team in Appleton. This is an exciting opportunity to be part of a forward-thinking Digital logistics provider using the digital freight platform to manage and coordinate domestic transport movements.
Key Responsibilities
Plan, coordinate and oversee the end-to-end freight forwarding process using Digital platform.
Liaise with customers, suppliers, and hauliers to ensure timely and efficient movement of goods
Input and maintain accurate shipment data and documentation on the digital platform
Provide excellent customer service by responding promptly to queries and proactively updating clients on shipment progress
Monitor shipments and handle any issues or delays effectively
Prepare and check freight documentation, ensuring compliance with relevant regulations
Work collaboratively with the wider logistics team to optimise processes and service delivery
Required Skills & Experience
Previous experience in freight forwarding, logistics, or transport coordination (preferred but not essential)
Strong computer literacy and confidence using digital tools and platforms
Excellent organisational and multitasking skills
Clear and professional communication skills, both written and verbal
High attention to detail and accuracy in data entry and documentation
Ability to work effectively as part of a team in a busy office environment
What We Offer
Competitive base salary of 25,000 per annum
Office-based role with structured working hours (Mon-Fri 37.5hr)
Friendly and supportive working environment at our Appleton office.
