Account Manager

adi Environmental Account Manager

Location This role is ideally suited to someone based in the Midlands, covering a Midlands-focused territory, however regular travel to customer sites will be required.

About the Role

We are looking for an experienced Account Manager to join our Environmental Services team. This is a varied role combining contractual service delivery, technical consultancy, and sales development, focused on water and steam quality management.

You will be responsible for ensuring our customers remain compliant with legislation while improving plant efficiency, reducing energy consumption, lowering maintenance costs, and minimising downtime. Alongside service delivery, you will actively identify and develop opportunities to grow existing accounts and generate new business.

Specifically, your key responsibilities will include:

• Deliver contractual water treatment services, consultancy and audits in line with agreed scopes and timescales
• Analyse water quality across customer systems, interpret results, and make practical, compliant recommendations
• Ensure all work is carried out in line with environmental, health & safety, and company standards
• Plan and organise service visits effectively, ensuring contractual tasks are completed on time
• Use every site visit as an opportunity to identify and develop additional product and service opportunities
• Follow up pre-qualified leads and manage opportunities through the sales pipeline
• Work closely with internal teams to support forecasting, planning and business growth
• Prepare and present service proposals where appropriate and proactively convert opportunities into orders
• Build strong customer relationships through a consultative, solution-led approach
• Maintain accurate reporting, documentation and use of company systems

About you

We would like to hear from you if you have:

• Proven experience in account management, consultancy or a technical service role (water treatment or environmental services preferred)
• Strong customer-facing skills with a consultative and commercial mindset
• Ability to analyse data, diagnose issues and propose effective solutions
• Well organised, self-motivated and comfortable managing a varied workload
• Confident communicator with strong relationship-building skills
• Willingness to travel regularly as part of the role with a full UK driving license

The Benefits

• The adi Pit Stop savings and discounts portal with Reward Gateway
• Healthcare cash plan
• 24/7 GP helpline including private electronic prescription service
• Enhanced Employee assistance programme
• Cycle to work scheme
• Employee referral bonus of £500 for every successful new employee
• Generous holiday allowance
• Celebration days
• Company-wide Christmas party for employees and partners
• Annual employee awards
• Long service awards
• Free workwear

The company

Other organisations may call this role a Technical Account Manager, Key Account Manager Water Treatment, Strategic Account Manager or Principal Account Manager Environmental Services.

adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice.

So, if you re seeking your next challenge as an Account Manager, please apply via the button shown.