| Description: |
Job Purpose of The Showroom Sales Consultant The purpose of the Showroom Sales Consultant is to manage the daily operations of a Retail store, ensuring high levels of customer service, achieving sales targets, managing inventory, and maintaining a well-presented and safe retail environment. Key Responsibilities - Oversee all aspects of store operations, including sales, staffing, inventory, and customer service.
- Achieve and exceed store sales targets and KPIs.
- Ensure accurate stock control, ordering, and display of carpet and flooring products.
- Manage customer inquiries, complaints, and after-sales service professionally and effectively.
- Monitor store budgets and control costs.
- Implement and maintain store merchandising standards and cleanliness.
- Ensure health & safety and legal compliance at all times.
- Prepare daily, weekly, and monthly reports for senior management.
Experience - Minimum 2-3 years of retail experience, ideally in a carpet, flooring, or home improvement environment.
- Proven track record of achieving sales targets.
- Experience handling customer service issues and delivering solutions.
Skills & Competencies - Excellent communication and interpersonal skills.
- Sales-driven with strong negotiation and closing skills.
- Good organisational and time-management abilities.
- Basic IT skills experience using POS systems, MS Office, and stock management systems.
- Numeracy and literacy skills for budgeting and report writing.
- Customer-focused attitude with a problem-solving mindset.
Personal Attributes - Professional, responsible, and reliable.
- Self-motivated with a positive, can-do attitude.
- Attention to detail and high standards.
- Flexible and adaptable to change.
- Physically fit able to handle carpets and flooring samples (where applicable).
Working Conditions - Full-time, including weekends and public holidays as required.
- Based in-store with occasional travel to supplier sites and fitting sites
Showroom Sales Consultant  |
