| Description: |
Sales Representative Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a Full time basis. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: 24,004.50 Per Annum with on target earnings (Average OTE 36,000)
Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm
Contract: Permanent
Location: Norwich Hybrid (70% in Office) - 233 hours annual leave holiday increasing with length of service.
- Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
- 24/7 employee assistance programme with an easily accessible app!
- Family and friends' discounts on our services & products
- Pension Scheme, up to 3% Company matched
- Free on-site parking
Key Responsibilities of Sales Representative
- Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care
- Generate and convert sales leads through proactive outreach and effective engagement
- Provide accurate product information and tailored recommendations
- Build strong customer relationships to encourage repeat business and loyalty
- Identify and promote upgrade opportunities that enhance safety, independence, and quality of life
- Clearly explain the benefits of upgraded devices and services
- Achieve and exceed individual and team sales targets, KPIs, and revenue objectives
- Spot up-selling and cross-selling opportunities in every interaction
- Prepare accurate quotations, process orders, and ensure timely follow-up
Key Skills and Experience of Sales Representative:
- Have an excellent telephone manner
- Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell
- Are reliable, trustworthy and motivated
- 1 Year experience in customer facing role and display great customer service skills
- Comfortable using a CRM although training is provided
- Confident in both an inbound and outbound calling role
If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now!
Red Recruitment (Agency)  |
