Sales Executive

My Wolverhampton based client are expanding and looking for a Sales Executive to join their new team on a full time and permanent basis.

This is an excellent opportunity for an energetic individual who is passionate about delivering outstanding customer service while supporting sales activity and building strong client relationships.

Duties:-

• Handling inbound / outbound customer enquiries across multiple communication channels, including telephone, live chat, and email
• Dealing new business enquiries, preparing and issuing quotations, processing bookings, and managing payments.
• Generating new business opportunities and following up warm and cold leads as well as chasing quotations and converting to sales.
• Liaising with customers regarding potential hires
• Building and developing client relationships over the phone.
• Manage customer data accurately, and work closely with colleagues across multiple business units.
• Supporting sales activity and meeting agreed call and performance standards
• Providing excellent customer service throughout the hire journey
• Liaising with internal teams across the business
• Maintaining accurate customer details and updating systems with progress at all times.

Key Skills:-

• Essential you have worked within a phone based Sales role previously
• Must be confident, motivated, and customer-focused
• Outstanding telephone manner and communication skills
• Ability to build relationships at all levels
• Ability to work towards and achieve call or performance targets
• Strong attention to detail with accurate data entry skills
• Good IT skills - MS Office