| Description: |
3-month Contract (Possible Extension) £700-£800 per day (Inside IR35)
Hybrid - London, Glasgow or Cardiff - 2 days per week in the office
Valid SC Clearance Required A major UK public sector organisation is seeking an experienced Principal Salesforce Administrator to lead the operational management, optimisation, and continuous improvement of a complex Salesforce environment. This senior role is responsible for the stability, quality, resilience, and performance of Salesforce services across the organisation. You will shape the administration strategy, guide a team of Salesforce administrators, oversee platform operations, and ensure effective supplier and systems integrator performance. This is a hands-on leadership role within an enterprise-scale Salesforce landscape. Key Responsibilities:
Leadership & Strategy - Own the Salesforce administration strategy and champion best practices across teams.
- Lead and develop a team of administrators, setting operational standards and supporting ongoing professional development.
Platform Operations - Ensure resilience, reliability, and high-quality performance of all Salesforce environments.
- Provide expert assurance across configurations, integrations, release processes, and automation workflows.
- Maintain accurate configuration and asset records, ensuring auditability and effective change management.
Stakeholder Engagement - Act as the authoritative point of contact for senior stakeholders across digital, data, operational and programme teams.
- Influence decision-making and ensure Salesforce services align with business needs.
Continuous Improvement - Identify opportunities to optimise platform operations and enhance service delivery.
- Drive improvements to processes, tooling, and operational models.
Supplier & Vendor Oversight - Manage systems integrators and external partners, ensuring contractual and service-level compliance.
Essential Skills & Experience - Deep operational expertise in managing complex Salesforce environments.
- Demonstrable experience leading Salesforce administration teams.
- Proven experience managing suppliers, vendors, and technical risk.
- Strong background in platform operations, configuration management, incident/problem management, and release governance.
- Salesforce certifications (or ability to obtain within 6 months):
- Salesforce Certified App Builder
- Salesforce Certified Advanced Administrator
- Valid SC clearance is mandatory.
Desirable - Experience managing offshore systems integrators.
Contract Details - Day Rate: £700-£800 (Inside IR35)
- Duration: 3 months initially, with potential extension
- Location: London, Glasgow, or Cardiff (hybrid working)
- Security Clearance: Valid SC clearance required
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