Account Manager

Location: Aylesbruy
Job Type: Full-time, Permanent
Salary: 32,000

An exciting opportunity has arisen for an Account Manager to join a growing business based in Aylesbury.

This role will involve managing client relationships while coordinating day-to-day orders, deliveries, and fulfilment activity. The successful candidate will be responsible for ensuring excellent service delivery and identifying opportunities to support account growth.

• Managing and developing relationships with key clients

• Acting as the main point of contact for customer queries and requests

• Processing and managing daily 3PL orders and deliveries across multiple systems

• Booking couriers and coordinating shipments

• Handling stock queries including transfers, damages, and tracking information

• Identifying opportunities for upselling and cross-selling services

• Organising and coordinating kitting projects, including quoting and invoicing

• Liaising with warehouse and goods-in teams regarding deliveries

• Responding to emails and handling inbound/outbound calls

• Previous Account Management, Customer Service or Client Support experience

• Experience within logistics, fulfilment, or supply chain would be advantageous

• Strong organisational and administrative skills

• Excellent communication and relationship-building ability

• Comfortable working with multiple systems and managing a busy workload

• Competitive salary

• Opportunity to join a growing and supportive team

• Long-term career development opportunities

Apply today to learn more about this opportunity.

INDCOM

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information.

Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.