| Description: |
Customer Development Executive - Seafreight Location: Bradford Department: Development Team Employment Type: Full-time The Opportunity We are looking for a proactive, commercially minded Customer Development Executive with a strong focus on Import & Export FCL Seafreight. This role is perfect for someone who thrives on building relationships, negotiating with suppliers, and converting opportunities into long-term business. You'll play a key part in driving growth by preparing competitive quotations, strengthening customer relationships, and identifying new market opportunities. Key Responsibilities Quotation & Pricing - Prepare accurate and competitive quotations across all transport modes, with a primary focus on FCL Seafreight.
- Ensure all quotation fields are completed, notes are added, and correct terms & conditions are included.
- Liaise with carriers, hauliers, agents, and airlines to negotiate the best possible rates.
- Use available tariffs effectively when creating quotes.
Customer Engagement - Maintain regular communication with customers during the pricing stage, offering updates, timelines, and industry guidance where needed.
- Make follow-up calls to gather feedback, assess competitiveness, and log outcomes accurately.
- Lead on building and nurturing strong customer relationships across all levels.
- Reconnect with existing customers where activity has decreased.
Business Development - Follow up warm leads provided by operational teams.
- Develop strong product knowledge to confidently upsell and identify new opportunities.
- Research potential growth areas, market trends, and new opportunities.
- Meet customers via phone, Teams, or in person, in line with performance expectations.
Internal Collaboration & Standards - Work closely with other Development teams to share insights and maximise procurement advantages.
- Ensure all sales processes and guidelines (GDPR, expenses, gifting policies) are followed.
- Support and mentor new starters joining the Development team.
Skills & Behaviours We're Looking For - Strong attention to detail.
- Effective communication and interpersonal skills.
- Confident negotiation abilities.
- Initiative and proactive approach to tasks.
- Drive and resilience in securing and growing business.
- Flexible mindset and willingness to support day-to-day team needs.
- Positive, solutions-focused attitude and eagerness to learn.
If you are interested please apply with an up to date copy of your CV  |
