Sales Executive / Account Manager

Here at Hays, we are working with an established national public sector body to recruit a Sales Executive on a permanent basis. This is a full-time position based fully onsite in Wakefield. This role sits within the Direct Sales team and focusses on developing new business, delivering exceptional customer interactions, and achieving sales targets. This role requires proactive engagement with customers and management of sales campaigns, a lot of which takes place on the phone. Experience in Sales or Account Management is essential.
Key Responsibilities

• Deliver reactive and proactive sales campaigns aligned with strategy.
• Promote the full range of products and services to new and existing customers.
• Achieve performance targets and manage a customer caseload via telephone.
• Generate sales meetings and demos for specialist teams.
• Manage customer inboxes for enquiries and maintain accurate CRM records.
• Report and analyse trends to inform business decisions and improvements.
• Collaborate across teams to bring expertise to customers.
• Confidently engage customers via virtual meeting technologies.

Experience & Skills Required

• Excellent communication and remote customer management skills.
• Strong customer focus and ability to deliver outstanding experiences.
• Team player with good listening skills.
• Proven ability to meet deadlines, targets, and KPIs.
• Adaptable, motivated by challenges, and committed to personal development.
• Understanding of FE market opportunities and challenges (desirable)
• Experience in B2B sales, ideally outbound phone-based (desirable)

This role would be well suited for someone who is confident, proactive and highly motivated by achieving targets. They should thrive in a fast-paced, customer-first environment and be comfortable building relationships. A natural communicator with strong listening skills, they'll combine commercial awareness with resilience and adaptability.
If that sounds like you, please click 'apply'. Shortlisting will take place throughout the process, so we may close this advert if we get suitable applications. All applicants must be able to commute to the Wakefield office 5 days per week.

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