Sales Executive

Our client is looking for a Sales Executive to join their team and play a key role in driving customer engagement. This is a fantastic opportunity for someone who thrives in a fast-paced, customer-focused environment and enjoys building relationships that lead to measurable sales success. Working in close partnership with the Field Sales team, the Sales Executive will engage with customers through multiple virtual channels to understand their needs, promote relevant products, and ultimately drive revenue growth. You'll be instrumental in delivering an exceptional customer experience and ensuring long-term retention.

Responsibilities

Customer Engagement

Build and maintain strong virtual relationships with both existing and potential customers

Understand customer needs to recommend tailored product solutions

Collaborate with Business Managers to follow up on leads and develop accounts

Customer Relationship Management

Handle inbound and outbound calls to ensure timely order placement

Provide product alternatives when needed and resolve queries professionally

Maintain a high level of customer service throughout all interactions

Sales Generation

Identify opportunities to upsell and cross-sell based on customer profiles

Promote underutilised or new product lines to increase account value

Re-engage downtrading or lapsed customers in collaboration with the Business Manager

Commercial Awareness

Negotiate within pricing parameters to maximise profitability

Use CRM tools (e.g. BIDIQ) to identify and act on growth opportunities

Monitor and manage pricing and cost data

KPI Achievement

Meet and exceed sales targets through a proactive and results-driven approach

Product Knowledge

Stay up to date with product offerings, pricing, and promotions

Participate in supplier events to build product expertise

CRM Management

Accurately log all customer interactions in the internal CRM system (BIDIQ)

Ensure clean data management and effective customer tracking

Cross-Functional Collaboration

Work closely with Field Sales and other departments to meet customer needs

Customer Retention

Play an active role in retention efforts, helping reduce churn and maximise long-term value

Required Skills & Experience

Previous experience in a customer-facing role (retail or contact centre ideal)

Telesales or virtual customer engagement experience is a plus

Strong communication and relationship-building skills

Ability to work efficiently in a fast-paced, sales-focused environment

Key Competencies

Sales Skills: Ability to understand needs and close sales effectively

Customer-Centric: Focused on providing a first-class customer experience

Communication: Confident, clear, and engaging on the phone

Self-Motivation: Proactive, goal-oriented, and highly organised

Attention to Detail: Accurate in data handling and customer records

Teamwork: Collaborative and supportive of wider team goals

Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.