Account ManagerLocation: NorthamptonBased: Office-based with 2-3 days field-basedHours: Monday to Friday, 08:00 - 17:00Salary: £40,000 + bonus (OTE £50,000) + company carThe RoleWe are looking for a proactive and customer-focused Account Manager to manage and develop relationships with our clients existing client base. This role is key to ensuring excellent service delivery while identifying opportunities to grow revenue within each account.Key Responsibilities
Build and maintain strong, long-term relationships with key customers
Understand client needs and provide tailored product and service solutions
Follow up on leads, quotations, proposals, and sample requests
Identify opportunities for account growth through upselling and cross-selling
Manage day-to-day customer enquiries and resolve issues efficiently
Arrange and attend customer meetings (on-site and virtual)
Collaborate with internal teams to ensure seamless service delivery
Maintain accurate records using CRM systems and track account performance
Skills & Experience
Proven experience in Account Management or B2B sales (buy-sell environment preferred)
Excellent communication and relationship-building skills
Strong commercial awareness and sales acumen
Highly organised, proactive, and confident working with customers
Proficient in CRM systems and Microsoft 365
Key Performance Indicators (KPIs)
Achievement of sales targets
Meaningful Selling Interactions (MSIs)
Deals won
What's on Offer
Competitive salary of £40,000
Bonus scheme with £10,000 OTE (including monthly KPI-based incentives)
