Macildowie are working with a leading client based in Northampton to recruit an Account Manager.
This is a fantastic opportunity to join a well-established organisation within the distribution sector, offering a varied and commercially focused role managing key customer relationships.
Type: PermanentWorking Arrangement: Office-based with 2 days on the road
The Role
As an Account Manager, you will take ownership of a portfolio of existing B2B customers, ensuring exceptional service delivery while identifying opportunities to grow revenue within each account.
You will play a key role in strengthening relationships, understanding client needs, and delivering tailored solutions that add value.
Key Responsibilities
Build and maintain strong relationships with key customers
Understand customer requirements and align products/services accordingly
Manage leads, proposals, quotations, and sample distribution
Identify and drive upselling and cross-selling opportunities
Handle day-to-day customer queries and resolve issues efficiently
Arrange and attend customer meetings
Collaborate with internal teams to ensure seamless service delivery
Maintain accurate CRM records and performance tracking
About You
Experience in account management within a buy/sell environment is essential
Strong communication and relationship-building skills
Commercially aware with a proactive mindset
Highly organised and confident engaging with customers
Comfortable using CRM systems and Microsoft 365
What's in it for you?
Company car
Laptop and mobile phone
Structured bonus scheme linked to performance
Opportunity to grow within a commercially driven environment
