Tech Connect Group is partnering with an automotive brand to recruit a Sales Account Manager to join their expanding sales team. This will be a strategic role, influencing further sales in the UK market, managing and growing the dealership network.
Relationship management is a critical part of this role as you will liaise with multi-level seniorities across various stakeholders inclusive of our original equipment manufacturing (OEM) partners. This role will require extensive UK travel, and will require flexibilty and a full clean UK driving Licence.
Key responsibilities:
Serve as the primary point of contact and liaison for the UK dealership network, distributors, and OEMs to build long-term, professional partnerships.
Provide comprehensive support and product training to dealer sales teams, ensuring they are equipped to represent the brand and products effectively.
Drive sales performance by leveraging dealer relationships to increase product registrations and utilising upselling, cross-selling, and e-commerce platforms (Shopify/Portals).
Act as the lead contact for customer concerns and warranty issues, taking decisive action to resolve field-based problems quickly.
Identify marketing resources and collaborate with the marketing team to implement promotional campaigns that drive revenue and brand awareness.
Plan and maintain the after-sales process to ensure high levels of customer satisfaction and a seamless post-purchase experience.
Monitor competitor activities and market trends to proactively adjust business strategies and identify new growth opportunities.
Travel across the UK for site visits and industry events while working cross-functionally with internal departments to ensure a unified approach to customer service.
Key Skills & Expereince:
Proven track record in managing key accounts and building high-level rapport with dealers and OEMs to foster long-term sales growth.
Comprehensive knowledge of aftersales operations, including warranty management, spare parts logistics, and technical support.
Exceptional presentation and interpersonal skills, with the ability to act as a "Subject Matter Expert" at trade shows and industry events.
Experience in territory sales forecasting and coordinating with supply chain teams to prioritise and resolve logistics or stock issues.
Demonstrated ability to resolve complex customer complaints and make rapid, effective decisions
A self-starting, independent worker who is equally comfortable collaborating with a sales team and travelling extensively across the UK.
