Reporting to the Director, the Industrial Services Sales Manager is a key and influential role which demands an effective approach to the management of various elements of both operations and sales with a focus more so on the latter.
Roles and Responsibilities:
Ensure that Customer expectations are met and identify opportunities to continually improve customer service.
Develop client relationships to generate more income
Generate and qualify new sales leads and set own appointments.
Understand your prospects requirements and propose solutions to match their needs.
Build and manage sales pipeline.
Develop strong business relationships both internally and externally.
Approach new potential customers to grow company portfolio
Responsible for the financial performance of the contract. (manage cost base and deliver margin to budget levels).
Accountable for P&L and KPIs.
Ensure high levels of service responding to the customers needs and reiterating this throughout the team.
Develop the customer relationship.
Deliver the agreed cost control and driving efficiencies.
Work in alignment with the training department to ensure that all employees are trained to the required levels.
Carry out other duties reasonably requested and within the scope and purpose of the role.
