Key Account Manager

Key Account Manager - Trafford Park, Manchester

People Solutions are currently recruiting for a Key Account Manager - Trafford Park, Manchester to join our well-established client based in Trafford Park, Manchester. This is an excellent opportunity for a hands-on professional to take ownership of key customer accounts, managing projects from initial order through to delivery while working closely with production, planning, and stock control teams. This role would also be suitable for candidates with experience as an Account Manager, Customer Account Manager, Project Coordinator, Operations Coordinator, or Client Relationship Manager.

Shifts

• Monday to Friday • 07:30 - 17:30

Rates of Pay

• £30,000 - £34,000 per annum (depending on experience)

Benefits

As a Key Account Manager, you will receive:

• Competitive salary based on experience • Opportunity to manage and develop key customer accounts • Varied role across operations, planning, and customer management • Supportive team environment • Ongoing training and development opportunities • Clear progression opportunities

Day-to-Day Duties

As a Key Account Manager, your duties will include (but are not limited to):

• Acting as the main point of contact for key customers, building and maintaining strong relationships • Managing customer projects from order through to completion, ensuring on time and in full delivery • Coordinating with production and planning teams to ensure schedules are met • Managing stock control processes including goods in and goods out • Preparing and maintaining customer documentation, reports, and trackers • Attending customer meetings and supporting onboarding of new clients • Preparing quotations, job specifications, and production documentation • Liaising with suppliers and overseeing material purchasing • Monitoring performance, analysing margins, and reporting on outcomes • Ensuring high standards of quality, health and safety, and housekeeping

Essential Skills

To be considered for this role, you will need:

• Previous experience in account management, project coordination, or operations • Experience within a manufacturing, production, or logistics environment • Strong organisational skills with the ability to manage multiple priorities • Excellent attention to detail • Strong IT skills and experience working across multiple systems

Desirable Experience

• Strong communication skills when dealing with customers and internal teams • Good problem-solving and decision-making ability • Ability to work to deadlines and prioritise workloads effectively

Training Provided

• Full training will be provided with ongoing support and development

Apply

• If you are interested in this opportunity, please apply with your CV or contact our team for more information

People Solutions do not charge candidates any fees or request deposits at any stage of the recruitment process.