| Description: |
The Role We are seeking 2 x high-energy Sales Business Development Representatives to support rapidly growing demand. The role is focused on high-volume outbound calling and conversion, engaging contractors and drivers who require insurance in order to onboard with recruitment firms, MSPs, or platforms such as Shiply. These positions require working in US-aligned hours (Monday, Tuesday & Thursday 12pm - 9pm AND Wednesday& Friday 9am - 6pm) to closely work with the UK and US-based clients. You will play a critical role in ensuring: - Contractors who need to secure business insurance quickly so they can start work without delays
- Drivers who are validated and need to be insured with Motor Truck Cargo (MTC) and Goods in Transit (GIT) cover so they can accept jobs on Shiply and/or similar platforms
Key Responsibilities - High-volume outbound calling: Make a large number of daily calls to contractors and drivers using Orum or similar parallel-dialling tools.
- CRM discipline: Accurately manage leads, call outcomes, notes, and follow-ups in HubSpot.
- Insurance validation & onboarding: Explain insurance requirements set by recruitment firms, MSPs and platforms such as Shiply.
- Shiply driver support:
- Validate existing insurance documents for drivers
- Clearly explain gaps or validation failures
- Convert drivers to Motor Truck Cargo (MTC) and Goods in Transit (GIT) insurance where required
Quote walkthroughs: Guide customers through insurance quotes, coverage details, and next steps.
Conversion focus: Drive strong conversion rates from quote to purchase with speed and accuracy.
- Stakeholder alignment: Work in coordination with internal teams and external partners to ensure seamless onboarding.
Product mastery: Build deep knowledge of Jove's insurance products (contractor business insurance, MTC, GIT).
- Performance execution: Consistently meet or exceed daily KPIs across dials, connects, validations, and conversions.
- Process improvement: Provide feedback to improve scripts, workflows, and tooling.
About You - Proven experience in sales, telesales or call-centre environments, ideally in insurance, recruitment, logistics, or financial services.
- Tech-savvy and systems-driven, with hands-on experience using:
- CRM systems (HubSpot preferred)
- Auto-diallers / sales engagement tools (Orum preferred)
- Comfortable navigating multiple systems while on calls.
- Confident, articulate communicator with strong objection-handling skills.
- Target-driven, resilient and motivated by commission.
- Able to quickly understand and explain structured, compliance-driven products.
- Experience working with contractors, drivers, or gig-economy workers is a strong advantage.
- Comfortable working US-aligned hours
- Thrive in a fast-paced, performance-led environment.
 |
