Our client is a high-end and very prestigious Jewellery company based in Central London. They are seeking an experienced Franchise Account Manager. Operating within a fast-paced and highly dynamic luxury environment, the Franchise Account Manager is responsible for developing commercial partnerships across international selected Franchise territories. This role is pivotal in optimizing commercial performance, elevating brand presence, and delivering a state-of-the-art B2B client experience aligned with the highest standards of luxury retail.
Role and Responsibility:
Operations & Execution:
Oversee end-to-end order management including allocation, invoicing and logistics
Ensure seamless coordination between internal teams and external partners
Maintain accurate reporting, trackers and cash flow visibility
Cross-Functional Coordination:
Coordinate with Merchandising, Production, Finance, Logistics and Marketing teams
Ensure alignment across all business functions to deliver operational excellence
Commercial Management:
Drives sales performance and profitability across selected Franchise Accounts
Analyse sales trends, stock levels, and market dynamics to identify growth opportunities
Develop and execute strategic action plans aligned with global objectives
Client Management:
Act as primary point of contact for selected Franchise partners
Advise on Product Strategy, Merchandising and Retail excellence
Showroom & Brand Experience:
Prepare and present collections for key client meetings and exhibitions
Support showroom excellence and product storytelling at HQ
Contribute to maintaining the highest standards of brand presentation.
A University Degree is preferred along with strong commercial acumen with a strategic mindset. Must be proactive, reliable and solutions-driven with excellent communication and stakeholder management skills. Jewellery experience is essential.
