Junior Sales Executive

Location: Dorset Area

Salary: From £26,000 per annum

Hours: Full-Time (Weekend and Bank Holiday rota required)

About the Role

Our client is a well-established, family-owned business with a strong reputation for customer service and quality. Due to continued growth, they are looking to recruit a Sales & Customer Advisor to join their friendly and supportive team.

This is a varied role combining sales support, customer service and administration responsibilities. You'll be involved throughout the customer journey, helping to deliver an excellent customer experience while supporting the day-to-day operation of a busy sales department.

Key Responsibilities

• Responding to customer enquiries via phone, email and face-to-face conversations
• Providing a professional and welcoming experience for customers
• Supporting the sales team with administrative and operational tasks
• Preparing customer documentation and ensuring records are maintained accurately
• Managing and updating customer information on internal systems
• Assisting with product presentation and maintaining high showroom standards
• Supporting stock promotion across online platforms and sales channels
• Coordinating customer handovers and ensuring all paperwork is completed accurately
• Building positive relationships with customers throughout the sales process

About You

To be successful in this role, you will have:

• Previous experience within sales support, customer service, administration, retail or a customer-facing environment
• Excellent communication skills, both written and verbal
• Strong organisational skills and attention to detail
• A professional and personable approach
• Confidence speaking with customers both in person and over the phone
• Competent IT and computer system skills
• The ability to manage multiple tasks in a busy environment
• A positive attitude and willingness to learn

What's On Offer

• Competitive salary
• Ongoing training and development
• Long-term career progression opportunities
• Employee discount scheme
• On-site parking
• Friendly and supportive team culture
• Opportunity to join a successful and growing business

Additional Information

Due to the nature of the role, successful candidates will be required to work weekends and bank holidays on a rota basis. There may also be opportunities to support the business at exhibitions, trade shows and industry events throughout the year.

This is an excellent opportunity for a customer-focused individual looking to develop their career within a professional sales environment.