A well-established and successful manufacturing company based in Hull is looking to recruit a Customer Account Manager to join its growing team.
This is an excellent opportunity for a customer-focused professional who enjoys building strong relationships, managing key accounts, and ensuring customers receive exceptional service from enquiry through to delivery.
Key Responsibilities
Manage and develop relationships with existing customer accounts.
Act as the main point of contact for customer enquiries, orders, and ongoing support.
Coordinate with internal departments including production, planning, and logistics to ensure customer requirements are met.
Monitor order progress and provide customers with regular updates.
Identify opportunities to grow existing accounts and support business development activities.
Resolve customer issues promptly and professionally.
Maintain accurate customer records and prepare reports as required.
About You
Previous experience in an Account Management, Customer Account Manager, or Customer Service role within manufacturing or a similar industry.
Excellent communication and relationship-building skills.
Strong organisational skills with the ability to manage multiple priorities.
Commercially aware with a proactive approach to customer satisfaction.
Confident using Microsoft Office and CRM/ERP systems.
A team player with a positive, customer-first attitude.
If you're an experienced Customer Account Manager looking to join a respected manufacturing company where you can make a real impact, we'd love to hear from you. Apply today.
