Business development / account manager

Spear-Heads Recruitment is looking for an experienced Customer Account/sales Manager to join a growing Cranes & Lifting business. The role combines account management, business development and technical sales, with a strong focus on growing existing accounts, winning new customers and increasing service and maintenance contract revenue.

The Role

You will:

• Manage and grow a portfolio of existing customer accounts.
• Build strong relationships with key contacts and decision-makers.
• Identify opportunities for service contracts, maintenance, repairs, lifting equipment and project work.
• Follow up quotations and convert repair and remedial work into orders.
• Develop new business through prospecting, networking, referrals and customer visits.
• Prepare quotations and proposals and manage opportunities through the full sales cycle.
• Maintain an accurate sales pipeline and work towards agreed commercial targets.

About You

We're looking for someone with:

• 2+ years' experience in sales, account management or business development.
• Experience within engineering, cranes & lifting, heavy industry or another technical environment is highly desirable.
• A proven ability to develop accounts, win new business and achieve sales targets.
• Strong communication, relationship-building, negotiation and commercial skills.
• A proactive, organised and results-focused approach.
• CRM and Microsoft Office experience.
• Full UK driving licence.

This is an excellent opportunity for a commercially driven account manager who enjoys developing long-term customer relationships while actively identifying new opportunities for growth.

Salary & Bonus

Competitive salary depending on experience, with a base salary of up to £45,000

Quarterly bonus of up to £5,000 (£20,000 OTE if targets are achieved)

Annual bonus of up to £10,000 if targets are achieved

Hours & Benefits

Company car, laptop and mobile phone

40 hours per week, Monday to Friday

33 days' annual leave, including statutory bank holidays

Contributory pension

Life Assurance

Healthcare Cashback Plan

Ongoing technical training

Structured career development and progression opportunities

Mental and financial wellbeing support package, including OnDemand GP and EAP

Employee discounts

Cycle2Work Scheme

Electric Vehicle Scheme