We are looking for a proactive, customer-focused Sameday / Solutions Executive to manage urgent deliveries, develop new business and build strong customer relationships.
You will handle customer enquiries, provide quotes, organise deliveries and find the best transport solutions for customers.
Key Responsibilities
Respond to sameday delivery enquiries and provide quotes.
Arrange and manage bookings from collection to delivery.
Liaise with drivers, customers and transport partners.
Find tailored logistics solutions to meet customer needs.
Generate new business through cold calling and lead generation.
Arrange customer meetings by Teams or in person.
Prepare quotes, proposals and pricing.
Targets and KPIs
Make at least 25 cold calls per week.
Hold at least 5 customer meetings per month.
Win at least 1 new customer per month.
Generate £7,500 in new business revenue per month.
Achieve an average profit margin of 30%.
What We're Looking For
Excellent communication and customer service skills.
Experience in transport, logistics or sameday delivery is beneficial.
A proactive approach to sales and winning new business.
Strong organisational skills and the ability to work under pressure.
Commercial awareness and the ability to find practical solutions.
A professional approach to customer meetings and relationship building.
