Job description

A Team Leader manages and monitors the performance of a team of sales executives, sales representatives or sales consultants.

It's the responsibility of the Team Leader to organise the sales activity of the team and motivate them to achieve agreed target levels of sales or appointments. Most Team Leaders are experienced sales professionals themselves and often maintain their sales activities whilst managing their team. However, some Team Leaders will concentrate more on the management side of things than the sales side and may earn commission from each sale made by their team or if they achieve their targets.

Whatever the nature of your role, some likely daily duties include:

• Setting targets for team members to achieve.
• Planning the team's sales activities.
• Reporting to senior members of staff.
• Interviewing potential new team members.
• Motivating the team to achieve and surpass targets.
• Ensuring the team adheres to high levels of customer service.
• Developing new sales strategies.
• Building and maintaining team spirit.
• Handling complaints and more complex enquiries.
• Informing the team of product and price changes.
• Intensive liaison with other departments.
• Ensuring team members issue invoices in a timely and accurate fashion.

Qualifications

Experience is once again a key criteria for employers. Candidates will need to be able to demonstrate a strong track record in sales as well as strong leadership qualities, preferably in a sales job within a similar environment or industry. Having qualifications from the likes of the Institute for Sales and Marketing Management (ISMM) or the Chartered Management Institute (CMI) will stand out on your CV.

Salary Snapshot

Recent salaries advertised on Clearly Sales Jobs (January 2010) include:

• £18-20,000 plus bonus, plus benefits for a Customer Services Team Leader working for a construction company in the Midlands.
• £23-27,000 basic, OTE £40k for a Call Centre Sales Team Leader working for a financial services company based in the City of London.
• £19-22,000 plus bonus for a Retail Sales Team Leader working for a furniture showroom in Essex.
• £25-30,000, OTE £60k for a Sales Team Leader working for a software development company in Leeds.