Automotive, Construction, Health / Medical, Media, Security
Salary:
Competitive
Location:
London
Description:
We are looking to recruit for an initiative-taking and tenacious home based Telesales Account Representative.
As part of a diverse and supportive team, you will contact potential new customers through tele-sales activity, building strong relationships with contacts and promoting the company products and services.
The role:
Contact potential customers to inform them about a product or service.
Ask questions to understand customer requirements and close sales.
Direct prospects to field sales team when needed - setting appointments as required.
Enter and update customer information on CRM
Process orders accurately - progress to Quotation via CRM.
Handle grievances to preserve the company's reputation.
Go the "extra mile" to meet sales quota and facilitate future sales.
Keep records of calls and sales and note useful information.
Skills required:
Excellent communication and people skills.
Proven experience in telesales or other sales/customer service role.
Proven track record of successfully meeting sales quota preferably over the phone.
Ability to learn about products and services and describe/explain them to prospects.
Calm under pressure and able to handle rejection.
Outstanding negotiation skills with the ability to resolve issues.
Package:
Our client offer a competitive basic liveable salary (to be discussed at screening stage), plus excellent benefits including:
Quarterly Bonus
Discounted Gym membership
Defined contribution pension scheme (matched employer contribution of 5%)
Perkbox membership, plus 50 flexi points per month
Free mortgage advice through Mercer Marsh partners
25 days annual leave plus public holidays
Defined shut down period between Christmas & New Year
Cashplan (Medicash) with access to GP, support services, and annual capped amounts towards healthcare
Employee Assistance Programme (Health Assured) for employee and immediate family
Funded company social events (at least twice a year)
Access to Mental Health First Aid team (and resources through Pulse and Perkbox)
On site Electrical Vehicle Charging (nominal monthly charge)
Secure cycle shelter
Disability Confident Committed Employer
Silver Investors in People Award
Some travel to South Wales office will be required for training and monthly meetings. All expenses paid.
