Account Manager

Account Manager Dorset (Hybrid) £40,000

A forward-thinking and progressive creative agency is seeking a skilled Account Manager to play a pivotal role in managing client accounts and delivering outstanding creative projects.

Operating across multiple sectors from start-ups to global brands, this agency delivers engaging content, presentations, events, and design solutions. With ambitious growth plans and a healthy pipeline of work, this is an exciting opportunity for a proactive, client-focused professional to take their career to the next level.

This is a high-impact role responsible for managing projects from concept to completion, supervising creative teams, and building strong client relationships, all while contributing to the growth of the agency s profile across digital and social channels.

You'll benefit from:
• Hybrid working
• 30 days holiday inc BH , Christmas shutdown, birthday & charity day off
• Company-funded eye tests and mental health support
• Pension contributions
• Travel expenses reimbursed (50% to office, 100% to client sites)
• 13th payment bonus (performance dependent)
• Laptop, phone, and relevant software provided
• Opportunity to work with well-known global brands and ambitious clients

Key responsibilities:
• Respond to client enquiries and develop them into fee-paying projects
• Turn client briefs into actionable creative briefs for internal teams
• Produce client proposals, negotiate costs, and manage budgets & timelines
• Oversee projects to ensure client satisfaction and profitability
• Serve as the main point of contact from project conception to delivery
• Build and grow client relationships, identifying opportunities for account growth
• Manage designers, copywriters, animators, event managers, and 3rd party freelancers
• Support marketing efforts to enhance agency profile through digital content
• Attend regular team meetings and contribute to the wider agency strategy

Experience required:
• Minimum 3 years experience in a creative agency account management role
• Personable, highly organised, and adaptable under pressure
• Excellent verbal and written communication skills
• Strong attention to detail with time management skills
• Ability to manage multiple projects and clients simultaneously
• Comfortable travelling to Dorset office at least twice per week
• Passionate about delivering outstanding work and client satisfaction

This role is perfect for an ambitious, proactive account manager looking to thrive in a collaborative, creative environment and build long-term relationships with high-profile clients. If you re motivated by creativity, client success, and delivering results, this is the opportunity for you. Please call Ellie at Rubicon for more information.