An exciting opportunity has arisen for a Technical Account Manager to join a well-established and highly respected specialist business within the wood renovation and repair sector.
This is a commercially focused, hands-on role combining technical expertise, contractor engagement, and business development. You will play a key role in growing market share, developing partnerships, and delivering high-level technical support and training across the UK.
The Role
Reporting to the UK General Manager, you will:
Deliver training to contractors and specifiers
Conduct site inspections, surveys, and produce detailed reports
Manage technical complaints and quality control
Develop new contractor users and support distributor partners
Monitor projects with clients and contractors
Maintain CRM systems and contribute to case studies and social media
Support onboarding and training of new employees
You'll have autonomy to create and deliver your own annual plan aligned to UK growth objectives.
About You
Confident, tenacious and comfortable approaching new prospects
Strong relationship-builder at all levels
Highly organised and able to work to deadlines
Team player with the ability to work independently
