Account Manager - Fleet Solutions

Account Manager - Fleet Solutions

G-Force Communications Ltd is a business communications specialist providing a range of products and services designed to save our customers time and money. Established in 2005, we have built up a nationwide customer base and are looking for an Account Manager to join our Fleet team and help grow the business.

The Role

As an Account Manager you will be pro-active in managing and growing your customer base, providing first line customer support and keeping in regular contact with your customer base to build relationships and develop further sales opportunities.

As an Account Manager at G-Force your responsibilities will include:

• Scheduling pro-active calls to the customer base to review the account, advise of new features, provide training, and promote our associated products and services.
• Keeping up to date with the current product range and tariffs, and the benefits of each.
• Identifying upselling and cross-selling opportunities for the department, and company.
• Quoting, following up opportunities and monitoring pipeline.
• Customer service.
• Consistently achieving both department, and personal, targets and KPIs.
• Providing a first-class level of customer services to all clients.

Requirements:

• Previous experience working in a B2B account manager role.
• Commercially aware with the ability to identify growth opportunities.
• Able to learn new processes and systems as well as absorb information quickly.
• Self-motivated with the drive to be successful.
• Passionate with excellent rapport skills.
• Strong work ethic.
• Excellent communication skills, both verbal and written, with a positive, professional, telephone manner.
• Comfortable being on the phone / conducting webinars for most of the day.
• Competent in prioritising workloads.
• Experience with using CRM systems (Salesforce).

Although product knowledge and experience are desirable, it is not essential as full training will be provided, however ability to absorb information quickly is imperative.

Salary will be £28,000 per annum with uncapped commission. 20 days holiday rising to 25 plus Bank Holidays.

If you re interested in this Account Manager role, please click the apply button now.