Construction, Health / Medical, Manufacturing, Recruitment,
Salary:
£30,000 - £35,000 Annual
Location:
Manchester
Description:
Mpeople Recruitment have a fantastic new opportunity for a thorough Internal Sales Account Manager to join a market-leading manufacturing business based in Middleton (M24).
Employee benefits: Private healthcare plan, progression opportunities, company profit related bonus scheme etc.
Please note this role is about relationship management and existing account development - no cold calling involved!
The Internal Account Manager will be responsible for managing a portfolio of existing client accounts, ensuring excellent customer service, identifying opportunities for growth, and supporting the Key Account Managers. They will act as a key point of contact for clients, ensuring orders are processed smoothly and client needs are met.
Responsibilities would include:
Manage and maintain relationships with a portfolio of existing clients
Act as the primary contact for client enquiries, orders and support
Ensure high levels of customer satisfaction and service delivery
Maintain regular contact with clients to understand their needs and requirements
Identify opportunities to grow existing accounts
Support the Key Account Managers in developing strategic accounts
Monitor account performance and sales activity
Process and manage client orders from enquiry through to delivery
Liaise with production, planning and logistics teams to ensure on-time delivery
Provide accurate updates to customers regarding order status
Maintain accurate records within CRM and internal systems
The desired candidate would have the following experience, skills and attributes:
Experienced in a manufacturing, engineering or industrial sector
Experienced in B2B sales (internal or external sales)
Proactive and self-motivated
Strong attention to detail
Able to work well within a team environment
Comfortable working in a fast-paced environment
Strong relationship building and communication skills
Excellent organisational and time management skills
Commercial awareness and the ability to identify sales opportunities
Good problem solving ability and customer-focused mindset
Confident using CRM systems and Microsoft Office
Please note that Mpeople cannot respond to all applicants due to the high volumes of CV's received on a daily basis. Should you not receive a response within 5 working days please accept that on this occasion your application hasn't been successful. Mpeople wishes you all the best in your job search
