Onboarding Team Leader

Posted: 28/04/26
Recruiter:CMR Jobs Limited
Reference:3102762196
Type:Permanent
Industry: Energy / Utlities
Salary:£30,000 - £35,000 Annual + commission
Location:Saltney, Cheshire
Description:

Outbound Onboarding Team Leader

We re hiring a results-driven Team Leader to manage an outbound onboarding team focused on converting new leads into active customers.

This role is ideal for someone from a sales, contact centre, or high-volume customer environment who thrives in a target-driven setting. Industry experience isn t essential.

Key Responsibilities

  • Lead and coach a team to achieve conversion and revenue targets
  • Drive outbound activity (calls, follow-ups, pipeline management)
  • Improve lead conversion and customer engagement
  • Monitor performance metrics and act on insights
  • Build a high-energy, results-focused team culture
  • Ensure consistent, high-quality customer conversations

What We re Looking For

  • Experience leading or coaching a performance-driven team
  • Background in sales, telesales, or contact centre environments
  • Strong focus on targets, performance, and results
  • Confident communicator with good coaching skills
  • Data-driven and commercially minded

What You ll Bring

  • Energy, resilience, and accountability
  • A hands-on leadership style
  • A drive to improve performance and processes

Success Measures

  • Conversion rates
  • Team performance vs targets
  • Activity levels and pipeline progression

Recruiting now