Internal Sales Executive - Hertfordshire - Freight Forwarding

Internal Sales Executive (Freight & Logistics)

Location: Hertfordshire

Hours: Monday to Friday, 08:30 - 17:30

Salary: £25,000 - £30,000 basic + bonus up to £5,000

Benefits: Contributory pension

An established freight forwarding business is seeking an Internal Sales Executive to join its commercial team. The role focuses on managing and developing existing client relationships, supporting account growth, and preparing accurate quotations across air, road, and sea freight services.

This is a client-facing, office-based sales position requiring strong communication skills, commercial awareness, and the ability to work accurately with numerical data and pricing.

• Manage and develop existing customer accounts
• Prepare and calculate freight quotations for air, road, and sea shipments
• Respond to RFQs and support tender submissions
• Maintain regular contact with clients to support account growth
• Liaise with suppliers and internal teams to ensure accurate pricing and service delivery
• Attend client and supplier meetings where required
• Produce KPI and performance reporting
• Maintain accurate records of quotations, pricing, and customer interactions
• Provide general sales and administrative support to the wider team

The successful candidate will ideally have experience within freight forwarding (operations or sales), although this is not essential. Candidates from a B2B sales or customer service background with experience handling quotations will also be considered.

Essential requirements:

• Experience in freight forwarding or B2B sales/customer service
• Ability to prepare and calculate quotations (non-tariff based experience preferred)
• Strong numerical ability and attention to detail
• Confident communication skills, both written and verbal
• Experience in managing client relationships
• Good IT skills including Microsoft Excel, Word, Outlook, and PowerPoint
• Ability to stay organised and accurate under pressure

• Professional and confident communicator
• Commercially minded with a customer-focused approach
• Strong work ethic and reliability
• Positive, proactive attitude
• High attention to detail
• Calm and methodical under pressure

This is an opportunity to join a well-established logistics environment offering stability, training, and long-term development within a growing commercial team.