National Account Manager - Grocery Retail

A high-profile grocery account role managing a major retail customer within a fast-moving fresh category.

Bedfordshire
Permanent
Hybrid working - 3 days per week in the office
50,000- 60,000 + up to 20% bonus + 5,700 car allowance + private healthcare

This is a strong commercial opportunity with a leading fresh products business, managing a major UK grocery retail account of 40m with potential for the scope to grow further within a key category.

You'll take ownership of a significant customer relationship, working closely with the Senior Commercial Manager and wider cross-functional teams to deliver sales, service, product development, range performance and profitable growth.

The account is already substantial, with further potential to grow as the customer explores wider opportunities across plants. It's a role for someone who enjoys being close to the customer, close to the detail, and able to turn commercial plans into action.

• Manage the day-to-day relationship with a major UK grocery customer across buying, merchandising, marketing, product development and supply chain contacts.

• Support account planning, range reviews, promotional activity and trading performance.

• Work closely with internal teams across technical, procurement, operations, product development and supply chain to deliver customer requirements.

• Review sales, forecasts, product performance and promotional activity, identifying opportunities to improve sales, margin and service.

• Support new product development, range changes and customer projects from brief through to delivery.

• Monitor competitor activity and use customer/category insight to shape future plans.

You'll need proven account management experience within FMCG, grocery retail, fresh produce, horticulture, food or another fast-moving retail supply environment.

You'll be commercially sharp, confident with customers and comfortable working cross-functionally to get things done. The role needs someone who can balance relationship management with strong attention to detail, pace, planning and follow-through.

Experience working with major UK retailers would be highly relevant. Flowers, plants, fresh produce or short shelf-life experience would be useful, but the bigger priority is strong grocery account management capability.

This is a chance to manage a genuinely meaningful customer account in a category that is fast-paced, seasonal, commercially demanding and highly visible.

You'll be joining a business with scale, strong customer relationships and the operational capability to support major retail growth. The package is strong, the customer exposure is excellent, and the role gives you the chance to influence range, product, promotional and commercial decisions across a significant account.

There may also be scope to support or manage others over time, depending on the person's interest and how the role develops.

If you're interested in learning more, we'd be happy to have a confidential conversation.