Digital Account Manager

Watford Hybrid

We're looking for a Digital Account Manager with strong experience across Paid Search and Paid Social to join a growing digital agency in Watford.

This is a great opportunity for someone who enjoys the combination of client management, digital strategy and hands-on campaign performance. You'll take ownership of a portfolio of clients, becoming their trusted digital partner while ensuring campaigns are delivering against their commercial objectives.

You'll be responsible for:

• Managing a portfolio of client accounts and building strong, long-term relationships
• Planning and delivering integrated Paid Search and Paid Social strategies
• Managing campaigns across Google Ads, Microsoft Ads, Meta and LinkedIn
• Taking ownership of campaign budgets, performance and optimisation
• Translating client objectives into clear digital strategies and media plans
• Monitoring performance against KPIs including CPA, ROAS, CPL, conversions and revenue
• Identifying opportunities to improve performance and grow client accounts
• Producing reports and presenting results and recommendations to clients
• Running regular client calls, meetings and performance reviews
• Coordinating campaign activity with internal creative, content and wider digital teams
• Supporting campaign testing across audiences, creative, messaging and landing pages
• Keeping clients informed on platform developments and new opportunities

You'll ideally have:

• 3+ years' digital marketing / paid media experience
• Previous agency experience
• Strong knowledge of Paid Search and Paid Social
• Hands-on experience with Google Ads and Meta Ads Manager
• Experience with Microsoft Ads and LinkedIn Campaign Manager would be beneficial
• Strong understanding of GA4, conversion tracking and campaign reporting
• Experience managing multiple clients and campaigns simultaneously
• Confidence presenting campaign results and recommendations to clients
• Strong analytical skills and the ability to turn data into actionable insights
• Excellent communication and relationship-management skills
• A commercial mindset with an understanding of how digital activity contributes to wider business objectives

You don't need to be the deepest technical specialist in every platform, but you should understand paid media well enough to challenge performance, spot opportunities and confidently advise clients.

• Hybrid working in Watford
• Varied portfolio of client accounts
• Ownership of both client relationships and digital strategy
• Exposure across Paid Search and Paid Social
• Supportive agency environment
• Clear progression towards Senior Account Manager / Account Director

This would suit a Digital Account Manager, Paid Media Account Manager or Senior Paid Media Executive looking to take greater ownership of client relationships while remaining close to campaign strategy and performance.