Construction, Energy / Utlities, Health / Medical, Insurance, Legal
Salary:
Competitive
Location:
Wishaw, Lanarkshire
Description:
Location: Waterloo (Hybrid after probation)Salary: Competitive base salary plus a healthy commission structure, giving you the opportunity to maximise your earningsAre you someone who enjoys building long-term client relationships? Enjoy helping customers get the very best from technology while growing your accounts?We're looking for an Account Manager who enjoys building relationships as much as delivering results. You'll work closely with a portfolio of clients, helping them succeed while growing your accounts through a consultative approach.About InfoTrackInfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.As our customer base continues to grow, we're looking for an experienced Account Manager to strengthen client relationships, increase product adoption and identify new commercial opportunities across our existing customer base.What you'll be doing
Manage a portfolio of existing clients, acting as their primary point of contact
Build trusted, long-term relationships that encourage customer loyalty and retention
Identify opportunities to introduce additional InfoTrack products and services
Deliver product demonstrations and client training, both online and in person
Monitor customer usage and proactively identify opportunities for growth
Resolve client issues by working closely with internal teams across the business
Support the successful onboarding and rollout of new clients
Achieve and exceed commercial and account management targets through a consultative approach
What we're looking forEssential:
3+ years of experience selling technical SaaS solutions
Proven success in Account Management, Customer Success or a consultative sales role
A track record of consistently meeting or exceeding sales and account management KPIs
Experience delivering client training and product demonstrations
Excellent communication and relationship-building skills
Comfortable analysing customer data to identify commercial opportunities
A proactive, accountable and customer-focused approach
Desirable (but not essential):
Experience working within the legal or conveyancing sector
Working Hours
Your working week will be 37.5 hours per week, typically 9am - 5:30pm initially, with opportunities for hybrid working between home and our Waterloo office once you have passed probation
Salary and Progression
Competitive base salary plus a healthy commission structure, giving you the opportunity to maximise your earnings
You'll also benefit from annual performance reviews, providing a clear pathway for career development and salary progression
Benefits and RewardsAt InfoTrack, we believe in rewarding our people and creating a positive workplace culture.You'll benefit from:
25 days annual leave, plus bank holidays
Hybrid working after probation
Private health insurance, including dental, optical and hearing cashback
Income protection (worth x4 your base salary for up to 5 years)
Life assurance (worth x4 your base salary)
24/7 health advice line and access to virtual GP appointments
In-house barista: enjoy freshly brewed drinks throughout the day
Office snacks, including fruit and refreshments
Regular team breakfasts and lunches
Recognition awards: £100 spot prizes for going above and beyond
"Work From Anywhere" weeks: work remotely from a location of your choice
Referral bonus: earn up to £2,000 for successful referrals
Birthday and work anniversary gifts
Regular social events including summer and Christmas parties, hikes, pub quizzes and more
If you're passionate about building lasting client relationships, enjoy consultative selling and want to be part of a growing technology business that's transforming the legal sector, we'd love to hear from you.REF-
