Telephone Sales Manager

Telephone Sales Manager

Newark, Full Time, Permanent

Salary up to £35,000 per annum with an OTE of £40,000

THE ROLE

As an Telephone Sales Manager, you ll be responsible:

• Lead, manage, and motivate the team to hit sales targets.
• Hold regular one-to-ones, team meetings, and performance reviews.
• Coach on sales techniques and call quality.
• Handle recruitment, onboarding, and performance management.
• Set and monitor KPIs for calls, talk time, and appointments.
• Analyse sales data and report performance.
• Drive sales targets and personal charge of high-value opportunities.
• Monitor calls for quality and ensure compliance.
• Develop sales strategies and process improvements.
• Collaborate with other departments for a consistent customer experience.
• Deliver training and identify development opportunities.

THE CANDIDATE

The ideal Telephone Sales Manager will have experience:

• Previous experience within a Tele sales environment essential
• Sound Microsoft office skills particularly in Word, Excel, and Outlook
• Flexible approach
• Keen eye for detail and accuracy
• Ability to multi-task
• Initiative-taking and enthusiastic
• Excellent Team player
• Confident and assertive

THE BENEFITS

As an Telephone Sales Manager, you ll receive the following benefits:

• 23 days annual leave + BH
• Pension scheme
• Perkbox discount programme
• Free flu vaccination + eye test
• Private healthcare

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback

The services of Future Prospects are those of an Employment Agency.